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Cancellation & Refund Policy

CG Workshops reserves the right to cancel or terminate courses at its sole discretion. In the event of a course being cancelled prior to commencement, CGWorkshops will refund students in full. In the event of 'mid-course' termination CGWorkshops will refund monies equal to the proportion of the course that has not been delivered determined by the delivery date of weekly tutorials*.

Students may cancel their enrolment to a course within 6 days of course commencement and receive a full refund less a 10% cancellation fee. If notice of cancellation is received after 7 days of course commencement, refunds will be pro rata minus 10% cancellation fee.

In the event a student cannot complete a course due to ill health, personal duress or other circumstances genuinely beyond their control. CGWorkshops will consider refunding fees (equal to the undelivered proportion minus a 10% cancellation fee*) or offering ‘course credits’ that may be used at a later date.

*eg. If a 5 week course is terminated due to unforeseen circumstances directly after the delivery of the week 3 tutorial students will be refunded 40% of the enrollment fee minus a 10% cancellation fee.

 

Complaints Procedure

In the event a disagreement arises between course participants that affects the progress of the course or the progress of a student/s; and if the dispute cannot be resolved via private email or any other form of direct communication the Manager, CGNetworks will arbitrate until the disagreement is resolved. Communication relevant to any such dispute beyond the course's private forum will not be tolerated.

 

Security

Your username and password is specific to you - you can not share them with anyone else. Each CGWorkshop is specifically run on a private forum for individual students who have paid for their place alone. All CGWorkshop class content is copyrighted. Distribution of private passwords and / or any part of any class content will not be tolerated. Violation will result in termination from existing classes without refund and banning from future workshops.

Privacy Policy

When you visit www.cgworkshops.com you do so anonymously.

We log your IP address (the Internet address of your computer), the date and time of your visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used. We do not link you to anything personally identifiable or add your email address to any database unless you specifically request to be included on our email list, email us via the contact us page or register for an online workshop.
Your Information

Information provided by you when registering with us is used only to the extent necessary to complete your order and to keep you informed of new products and services. We do not provide this information to others, except as may be required by law.

Email addresses, however acquired - whether provided when purchasing from us, provided when registering for the forums, or by emails sent to us - will not be sold, rented or given away. Any questions on our privacy policy may be addressed to our privacy officer at privacy@ballisticmedia.net

Unless required by law, we will not use personal information submitted via our website for any purpose other than those required to implement the effective delivery of CG Workshops. We will not disclose any of your personal information to any third party, without your consent.

This statement does not extend beyond www.cgworkshops.com so when following a link from this website to another site you are not protected by this statement.

By using this site CGWorkshops assumes you agree with this policy. If you do not accept the conditions, please do not use the site. CGWorkshops reserves the right to change this policy at any time without notice and recommends you check this page periodically for changes. Your continued use of the site following the posting of changes to these conditions indicates your acceptance of any changes.
Credit/Debit Card Information

Your credit card information is securely stored in our system in an encrypted form. Communication between CGWorkshps and our bank is performed according to bank-supplied security requirements. Your credit card information is removed from our system upon the successful transfer of course registration fees.

Disclaimer

The information provided on this website is intended to be general information only. While considerable effort has been made to ensure that the information provided on this site is accurate, current and otherwise adequate in all respects CGWorkshops, its licensors, agents, employees and third party Instructors will not be held responsible for, and exclude all liability for any claims whatsoever arising from the use of this site.

All linked websites and any downloadable documents are attached ‘as is’ and CGWorkshops do not necessarily sponsor or endorse any information contained therein.

The information and data contained in this site is subject to change without notice and CGWorkshops reserves the right to revise this disclaimer at any time by updating this posting.

 
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